Plugin
Instant Support
Answer common customer questions instantly and reduce repetitive support work.
Respond faster, without adding workload.
Capture More Leads
Identify high-intent visitors, collect their details, and guide them toward the next step.
Turn conversations into opportunities.
Guide Better Decisions
Help customers find the right products, services, or information through guided conversations.
Make it easier for buyers to choose.
After-Sales Assistance
Help existing customers with questions about their service, account, or subscription.
Make everyday support simpler.
A customer starts a conversation
A visitor reaches out with a question, request, or need.
AI understands what they need
It interprets the conversation and understands the customer's intent.
AI uses your business knowledge
It draws on your products, services, policies, and other business information to respond accurately.
What is AI Customer Chat?
AI Customer Chat is an AI-powered website chat solution that helps businesses answer customer questions, provide relevant information, and guide conversations toward the right next step.
What information does the AI use to answer customers?
It uses your business knowledge, including information about your products, services, policies, and other relevant content.
Can AI Customer Chat capture leads?
Yes. It can collect relevant customer details during conversations and help identify potential opportunities for your team.
Can a conversation be handed over to a human?
Yes. When a conversation needs human support, it can be handed to your team with the conversation context intact.
Can AI Customer Chat handle multiple conversations at the same time?
Yes. AI Customer Chat can handle multiple customer conversations simultaneously, helping your team manage higher volumes of enquiries.
